Privacy policy
Published 8 May 2025. Last updated 30 October 2026. Effective from 1 November 2026. This page explains what information this website collects and what happens to it.
1. Who is responsible
This website is operated by Pulau Tidung Leisure Ltd (UEN 202312345K), which is responsible for your data. Registered office: 10 Anson Road, #22-15 International Plaza, Singapore 079903.
We have not appointed a data protection officer. Please send privacy questions and requests to [email protected].
2. What the request form asks for
The ticket request form on the tickets page asks for:
- your name, email address and phone number;
- the ticket type, departure date, cabin class and number of guests;
- an optional message, and your confirmation that you have read the booking terms and this privacy policy.
3. What happens to it today (demo mode)
The form currently works in demo mode. When you press Send request, your entries are checked in your own browser and then cleared from the form. They are not sent to us or to anyone else, and they are not stored.
Your answer to the 18+ question is kept only in your browser's session storage for this tab, so that the website does not ask again. It is deleted when you close the tab and is never sent to us.
This website does not use cookies, analytics or advertising trackers, and it does not load fonts or scripts from other companies.
4. When the form is connected
When the form starts sending requests, we will use your details only to answer your request, confirm and manage your booking, and contact you about it.
- Legal basis: performance of a contract (your booking), our legitimate interest (for example answering questions and keeping records), and your consent where we ask for it.
- Who receives your data: payment processors, insurance companies, carriers, the partner hotels for your hotel nights, and IT contractors that work under data processing agreements.
- How long we keep it: booking data for 5–7 years to meet tax requirements; access logs for 12 months; marketing data until you withdraw your consent.
- Transfers outside your country: protected by Standard Contractual Clauses (SCC) or an adequacy decision.
5. Server logs
Like any website, the server that hosts this site may record technical data such as your IP address, browser type and the pages you open. We keep these access logs for 12 months.
6. Your rights
Depending on where you live, you may have the right to ask for access to your data, correction, deletion or restriction, to object, to withdraw consent, and to data portability. To make a request, write to [email protected]. You can also complain to the Personal Data Protection Commission (PDPC, Singapore) or to the data protection authority in your country.
7. Children
Ticket requests should be made by an adult. Casino tickets are only for guests aged 18 or older.
8. Changes
We will update this page when the way we handle data changes, and change the dates at the top.